Refund Policy
This policy explains when refunds may be granted for TalkNative subscriptions.
1. General Rule
All subscriptions to TalkNative are billed on a monthly, non-refundable basis. Once a payment has been processed, you will continue to have access to premium features for the remainder of your billing period. Refunds are not issued for partial use, change of mind, or unused time.
2. Free Trial
To help you evaluate TalkNative before purchasing, every new user receives a 5-minute free trial with access to all premium features. This allows you to explore the Platform before committing to a subscription.
3. Exceptions
Refunds may only be granted under the following circumstances:
- Duplicate or accidental billing charges
- Technical issues preventing access to the Platform that cannot be resolved
4. Cancellation Policy
You may cancel your subscription at any time. Cancellation stops future billing but does not trigger a refund for the current billing cycle. You will retain access until the end of your paid period.
5. How to Request a Refund
If you believe you are eligible for a refund under the exceptions above, please contact us at:
Email: support@talknative.io
Include your account email, payment receipt, and details of the issue. Requests are reviewed within 7 business days.
6. Final Note
By subscribing to TalkNative, you agree to this Refund Policy. This ensures fairness and allows us to keep delivering a high-quality learning experience at an affordable price.