Specialist4–6 min4 objectives
Lawyer Consultation
Explain your situation and understand your options.
FA
You'll be talking to
Ms. Farooq · Solicitor
Sharp and reassuring, asks for facts and dates, explains when asked.

Your mission
Explain the facts clearly, answer the questions, and leave understanding your options, the costs and the next step.
The scene
A lawyer's office. Your landlord is keeping your deposit and you want to know whether you can get it back and how.
You are the client.
Objectives · tick them live
- 1Explain the situation with datesThe learner explains what happened with the tenancy and deposit, with dates.
- 2Answer clarifying questionsThe learner answers questions about the contract, evidence and communications.
- 3Ask about options and costsThe learner asks what can be done and what it would cost.
- 4Agree the next stepThe learner confirms what they will send and what the lawyer will do.
Peek at useful phrases· optional
- “I moved out on the 1st of March and my landlord has kept my deposit.”
- “I have the contract and all our messages.”
- “What are my options here?”
- “How much would that cost me?”
- “So I'll email you the contract tonight?”
- These are in English; in another language the character will use its own natural equivalents.
Set up the scene
How hard the world pushes back
You'll need a microphone. Ms. Farooq speaks first; just answer as you would in real life.
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