Travel4–6 min4 objectives
Hotel Booking
Get the room you want at a price that makes sense.
EL
You'll be talking to
Elena · Receptionist
Gracious and professional, wants to help, will not bend the rules without a reason.
Your mission
Leave the desk with a room that fits your needs, a price you understand, and the details confirmed.
The scene
A hotel reception desk in the evening. You need a room for three nights, you care about a quiet room and breakfast, and you have not booked ahead.
You are a guest.
Objectives · tick them live
- 1Ask for a room with specific needsThe learner states dates and at least two requirements: bed type, quiet, view, floor, non-smoking.
- 2Ask about breakfast, Wi-Fi or check-outThe learner asks about at least one included service or hotel rule.
- 3Handle a problem with the requestWhen the exact room is unavailable or a condition applies, the learner negotiates or accepts an alternative.
- 4Confirm the booking detailsThe learner repeats back the dates, price and room to confirm.
Peek at useful phrases· optional
- “I'd like a double room for three nights, from tonight.”
- “Is breakfast included in that rate?”
- “Is there anything quieter, away from the street?”
- “So that is three nights at 120 a night, including breakfast?”
- “What time is check-out?”
- These are in English; in another language the character will use its own natural equivalents.
Set up the scene
How hard the world pushes back
You'll need a microphone. Elena speaks first; just answer as you would in real life.
More like this
